At nurtstar, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the nurtstar platform.
nurtstar ("nurtstar," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the nurtstar platform at nurtstar.vip (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Policy applies to all users of the nurtstar Platform, including registered players, visitors browsing the site, and any person whose personal data is processed by nurtstar in connection with the provision of our services. It should be read alongside our Terms & Conditions, which govern your use of the Platform.
Your Consent: By registering an account on nurtstar or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.
nurtstar operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). We take our obligations under Philippine data privacy law seriously and have implemented appropriate measures to uphold them.
nurtstar collects personal data that is necessary to provide our gaming services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:
nurtstar collects personal data through the following means:
nurtstar uses your personal data only for legitimate, specified purposes. The table below summarizes our primary data uses:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and verification data |
| Age and identity verification (KYC) | Identity documents, date of birth, facial images |
| Processing deposits and withdrawals | Financial data, transaction history |
| Providing gaming services | Gaming and activity data, technical data |
| Fraud prevention and security | Technical data, financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, transaction history |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support | Contact data, account data, support correspondence |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Regulatory reporting | Identity data, financial data, gaming data |
nurtstar does not use your personal data for unsolicited third-party marketing, nor do we sell your personal data to any third party for commercial purposes.
Under the Data Privacy Act of 2012, nurtstar processes your personal data on the following legal bases:
nurtstar does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We share data with trusted third-party service providers who assist us in operating the Platform, including KYC verification providers, payment processors (GCash, Maya, banking partners), IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.
nurtstar may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of nurtstar's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
No Third-Party Marketing: nurtstar does not share your personal data with third parties for their own marketing purposes. Any promotional communications you receive will come directly from nurtstar and only if you have opted in to receive them.
nurtstar uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be disabled as they are necessary for the Platform to operate securely.
nurtstar retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
When personal data is no longer required, nurtstar will securely delete or anonymize it in accordance with our data disposal procedures.
nurtstar implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Responsibility: While nurtstar takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials secure. Never share your nurtstar password with anyone. If you suspect your account has been compromised, contact our support team immediately via live chat.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nurtstar. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data nurtstar holds about you and information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis, subject to applicable exceptions.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
nurtstar will respond to all verified data privacy requests within fifteen (15) business days of receipt. We may need to verify your identity before processing your request. If you are unsatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The nurtstar Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. nurtstar does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately using the details in Section 15.
⚠️ Gambling is addictive. Know when to stop.
nurtstar is committed to responsible gaming. Visit our Responsible Gaming page for tools and resources to help you stay in control of your gaming activity.
nurtstar primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or KYC verification services — nurtstar ensures that such transfers are made only to recipients that provide an adequate level of data protection, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
International transfers are governed by appropriate contractual safeguards, including data processing agreements that require recipients to protect your data to the same standard as nurtstar. By using the Platform, you acknowledge and consent to such transfers where necessary for the provision of our services.
The nurtstar Platform may contain links to third-party websites or services for informational purposes. nurtstar is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by nurtstar through the Platform.
nurtstar reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the nurtstar Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by nurtstar, please contact our Data Protection Officer (DPO):
You also have the right to file a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Six commitments we make to every player on the platform.
Every piece of data you send to nurtstar travels over TLS-encrypted connections. Your login credentials, payment details, and personal information are never transmitted in plain text.
Only authorized nurtstar personnel with a legitimate need can access your personal data. All internal access is logged, monitored, and regularly audited to prevent misuse.
nurtstar operates in full compliance with the Philippine Data Privacy Act of 2012 and NPC guidelines. We have a registered Data Protection Officer and maintain all required privacy documentation.
nurtstar never sells, rents, or trades your personal data to third parties for marketing or commercial purposes. Your information stays within the nurtstar ecosystem and trusted service partners only.
Access, correct, delete, or export your data at any time. nurtstar responds to all verified data privacy requests within 15 business days — no runaround, no unnecessary delays.
In the unlikely event of a data breach affecting your information, nurtstar will notify you and the National Privacy Commission promptly, in line with our obligations under Philippine law.
Your data is safe, your rights are protected, and the games are fair. nurtstar is built for Filipino players who deserve a trustworthy online casino experience. For players 21 and above only.
⚠️ Gambling is addictive. Know when to stop. | 21+ only | Play responsibly